Angela Torres
A.T.
Angela Torres
Customer Service Coordinator
Angela directs front-end coordination by handling quote requests, confirming service areas, and locking in order details. She acts as the first checkpoint in aligning customer expectations with operational limits.
Her work improves accuracy at the intake stage. Angela checks availability before confirming orders and sets the communication timeline for each job. She also logs zone exceptions and fast-tracks updates to the dispatch team.
She adjusts pre-check filters as demand shifts, tracks quote trends to improve forecasting, and keeps customers synced with live schedule changes. Her role eliminates surprises and trims jobsite wait times.
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